Privacy Policy

This policy explains how DP ONE POINT LTD (“we”, “us”) uses the personal information you provide when you contact us through this website, by phone or by email. We handle personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

DP ONE POINT LTD provides construction, renovation and property development services across London, Essex and surrounding areas. For any question about this policy or your information, contact us at dponepointltd@gmail.com or on 07444 324667.

What we collect

When you send an enquiry through our website we collect the details you enter:

• your name and phone number;
• your email address, if you provide it;
• the project location or postcode;
• the service you are interested in and any project details you choose to share.

Please do not include sensitive personal information in the project details field. If you contact us by phone, email or social media, we receive the information you share through that channel.

How we use it

We use your information to:

• respond to your enquiry and discuss your project;
• arrange consultations, site visits and quotations you have asked for;
• keep a record of our correspondence with you.

Our lawful basis is that you have asked us to contact you, and the processing is necessary to take steps at your request before entering into a contract. Where you have ticked the consent box on our enquiry form, we also rely on that consent to contact you about your enquiry. We do not use your details for marketing and we do not sell your information.

Who we share it with

Website enquiries are delivered to us by email through a third-party email delivery provider, which processes the information only to deliver the message. Our website is hosted by a third-party hosting provider. We may share relevant project details with contractors or professionals working on your project where this is needed to provide the quotation or service you asked for.

How long we keep it

We keep enquiry information only for as long as is needed to deal with your enquiry and any project that follows, and to meet our legal and accounting obligations. After that it is deleted.

Your rights

You have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it, and to withdraw consent at any time. To make a request, contact us using the details above.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

Information about cookies is set out in our Cookie Policy.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.